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ISPHILO FRAGRANCE
DELIVERIES AVAILABLE ALL OVER SOUTH AFRICA & WORLDWIDE

Support Center

Common Questions

How long does delivery take?
Deliveries within KZN typically take 1-3 business days. For the rest of South Africa, it's 3-5 business days. International shipping times vary by location, usually between 7-14 days.
Are your fragrances authentic?
Yes, 100%. We pride ourselves on crafting and sourcing only real, high-quality fragrance oils and blends. Every bottle is verified for quality and longevity.
Can I track my order?
Absolutely. Once your order is shipped, you will receive a tracking number via email. You can also use our "Track Order" page to see real-time status.
What is your return policy?
We accept returns within 24 hours of delivery for unopened and unused products. Due to hygiene reasons, we cannot accept returns on opened fragrance bottles.