Terms of Service

Welcome to ISPHILO FRAGRANCE. By accessing our platform, you agree to be bound by the following terms, designed to maintain the highest standards of luxury and integrity.

1. Account & Verification

To ensure a secure community, all users must provide accurate information. For international orders and high-value transactions, identity verification (ID/Passport) is mandatory. We reserve the right to suspend accounts that provide fraudulent information.

2. Purchases & Payments

All prices are in ZAR (South African Rand). We support secure payments via Credit/Debit cards and our internal wallet system. Isphilo Fragance mimics a server-side environment to ensure your transaction logs are persistent and audited for your safety.

3. Shipping & Delivery

We ship worldwide from our boutique in Berea, Durban. Local KZN deliveries are expedited. Please ensure your shipping address is verified to avoid delays. Risk of loss passes to the customer upon delivery to the carrier.

4. Intellectual Property

All content on this site, including fragrance names, descriptions, and imagery, is the property of ISPHILO FRAGANCE. Unauthorized use or reproduction is strictly prohibited and may lead to legal action.

5. Ethical Conduct

We maintain a zero-tolerance policy for fraud. Any attempt to manipulate the wallet system or use unauthorized coupons will result in immediate account termination and reporting to relevant authorities.